Welcome to the 2nd part of our webinar series on ‘Is customer still the king?’. Today's webinar focuses on elaborating and understanding ‘The challenges of attaining customer engagement and loyalty in the digital era.’ In the previous webinar on 'What is Customer Loyalty?' we briefly mentioned a few customer loyalty development challenges businesses face today. The one’s mentioned were media-fragmentation and low barriers to entry. We will be discussing these and few more challenges in detail below:
Challenges in creating a loyal customer base in the Digital era.
1. Media fragmentation
2. Low barriers to entry
3. Sophisticated customer base
4. User generated content
We hope you find the webinar informative. Also, please do remember to drop us a comment on topics you’d like us to cover in the future and any feedback or suggestions will be highly appreciated.
We will be back soon with the 3rd part of our webinar series where we talk about ‘Why being customer-centric is crucial for building a sustainable business.’ It’ll be an interesting discussion, so we hope you will join us.
Before we say good-bye, we would like to reach out to all businesses who are looking to acquire, engage and/or retain loyal customers. Our in-house experts can guide you, and our sophisticated Partner program will aid in the quick acquisition & retention of customers and will facilitate in nurturing them and converting them into advocates.
Let us help you. Please DM us or send your enquiry/queries to partner.uk@cashbackworld.com and partner.ie@cashbackworld.com
You can request the full script by emailing us at : partner.uk@cashbackworld.com
Have a great day ! Stay safe and healthy .
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